Cloud PBX
With your business communications ‘Cloudised’, you can work smarter anywhere.
Start from $15 per user/month
- Future- proof Phone System
- Centralised Management Platform
- Geographical Flexibility
- Advanced PBX Features - Softphone Apps available
Budget Friendly and Future Proof Cloud-based Phone System
With UnicomNZ Cloud PBX, all you need is a VoIP – enabled phone/softphone and you are ready to go. We perform all updates and maintenance to keep the system up to date.
New users can be added at any time as needed. UnicomNZ charges on a simple per-user basis so that you only pay for what you need and have a business phone system that grows with you.
Unified Communications as a Service
Designed for SMBs, UnicomNZ Cloud PBX delivers enterprise-grade business communications features along with advanced UC capabilities, bringing a solid, reliable and affordable Cloud VoIP solution.
Geographical Flexibility for Multi-site Organizations
With UnicomNZ cloud-based phone system, you are able to unify the headquarter with remote offices and a handful of teleworkers within a single PBX system, giving geographically dispersed employees the same features and continuity as in-house users
Ready for the future?
Cloud PBX Features at a Glance
UnicomNZ Cloud PBX comes with all the functionality, flexibility and reliability that you need to support your growing business.
Conference
Voicemail
Ring Group
Music on Hold
Auto Attendant (IVR)ConferenceVoicemailRing GroupMusic on HoldAuto Attendant (IVR)
Advanced PBX Features
Future-proof Phone System
High Compatibility
Geographical Flexibility
Choose your Subscription
(All subscriptions come up with full Cloud PBX features)
Standard Subscription
Cloud PBX License
- Sip Trunk (Concurrent call)
- Cloud PBX Licence & Voice Line
- VOIP DDI
- Full Cloud PBX Features
- Free Installation
- Free User Training
Essentials Subscription
Cloud PBX License
- Sip Trunk (Concurrent call)
- Cloud PBX Licence & Voice Line
- VOIP DDI
- Unlimited NZ/OZ Calling
- Full Cloud PBX Features
- Free Installation
- Free User Training
- Unlimited NZ/OZ Calling
Important things about 111 emergency call
IMPORTANT: Wireless and Fibre services do not work in the event of a power cut. This means the landline or devices such as cordless phones and other devices (like medical alarms) may not be able to work - even if they have a battery. This could impact your ability to contact 111 emergency services.
Make sure you have another way to access 111 in an emergency.
We recommend you have an alternative method, such as a charged mobile phone or a power backup device such as, an uninterruptible power supply (UPS) to keep you connected.
Vulnerable Consumers
If you're a Smartcall/UnicomNZ account holder and either you or someone in your household needs to contact 111 services on your landline for medical, disability or security reasons, Smartcall/UnicomNZ will provide eligible customers a suitable device to contact 111 in the event of a power cut. To apply you'll need to click here and complete a Vulnerable Consumer form, after you have submitted your order.
Under the Commerce Commission's 111 Contact Code, it's our responsibility to provide extra support to people who qualify for it, for health, disability or safety reasons. Whatever the situation, we'll never refuse to provide you with a landline just because you need this extra support.
For more information, please read the document.
Choose your Hardware
| Phone Model | Photo | Price (Monthly Rental) |
Price (One-off Purchase) |
| UnicomNZ Standard IP Phone |
 |
$8.00/m | $150.00 |
| UnicomNZ Elite IP Phone |
 |
$9.00/m | $180.00 |
| UnicomNZ Premium IP Phone |
 |
$10.00/m | $200.00 |
| VOIP DECT Base with Cordless Phone |
 |
$10.00/m | $200.00 |
Want to know what’s the best for your business, and more hardware options?
Or no hardware needed?
Voice
| Additional Features | ||
|---|---|---|
| Auto Attendant (IVR) | per IVR | $10.00 |
| Virtual Number | per number/text | $10.00 |
| Softphone License for Mobile device (IOS & Android) | per license | $5.00 |
| Biz Fax to Email | per Fax | $10.00 |
| Biz Toll Free Line | per number | $15.00 |
| POE Gigabyte Smart Switch | per unit | $20.00(24M) |
| Alternative numbers (DDI) | per number | $5.00 |
| Alternative numbers (DDI Block of 10) | per block | $20.00 |
Terms and conditions apply. Prices exclude GST.
| Calling Bundles Add bundles to reduce call costs, you can buy multiple bundles | ||
|---|---|---|
| 500 Minutes | NZ Anywhere Calling | $30.00/mth |
| 1000 Minutes | NZ Anywhere Calling | $50.00/mth |
Terms and conditions apply. Prices exclude GST.
| Features List | |
|---|---|
| Personal User Features | Description |
| Call Pickup | When there is a phone call but no answer, other colleagues can use their own phone to quickly connect to other colleagues' desk calls. |
| Hunt Groups | Calls can ring simultaneously on many phones at the same time, or can call on the next phone in a group if someone is busy. |
| Call Forwarding | Transfer the call to another destination, for example, a mobile phone, a voice mail box, or another phone number. |
| Call Waiting | During the phone call connection, when there is the second call in, user can choose to hold on the first call and pick up the second call. |
| Call Conferencing | Base on the model of the IP phone, this feature can supports three parties, six parties or multi-party communication at same time. |
| Call Transfer (Attendant & Blind Transfer) | User can transfer one incoming call to another IP Phone or cell phone through a function key on the IP Phone. |
| Call Divert | When the IP Phone is damaged due to unforeseen causes, it can directly transfer the incoming call to the specified fixed phone or phone number through the cloud server instead of the client extension. |
| Call Hold | Active calls can be put on hold while other calls are made, users can toggle between both calls. |
| Call History | View a history of calls on the IP desk phone. |
| Call Return | Users can return a call from their call history on the IP desk phone. |
| Follow Me | Users can set up office phone calls to their mobile phones and avoid missing important calls after leaving the office. |
| Voice Mail | The voice mail box, the user can inquire the message information in the voice mail box. |
| Caller ID | The call number is displayed. |
| Do Not Disturb | Free of interruption, automatically block incoming call when function is turned on. |
| Define Business Hours | Users can set working hours. Users can listen to voice messages or transfer to Mobile phones when call in occur at after-working hours. |
| Call Detail Record | Call log |
| Speed Dial | Users can dial a 2-Digit code for up to 8 numbers from their IP Desk Phone. |
| Term (admin) Features | Description |
| Distinctive Ringtone | Characteristics of the bell. |
| Multilevel IVR | Variable voice navigation system (multi-level, multi-option) |
| PIN User | User permission restriction |
| Remote Extensions | The number of extension is unlimited and easy to expand. |
| Unlimited Extension | The number of extension is unlimited and easy to expand. |
| Ringing Group | Set up different user groups (e.g. Sales, marketing, accounting) |
| Music on Hold | Music is played automatically when the call is suspended. |
| Voice Mail to Email | Voicemail is sent to a User defined email address in .wav format |
| Term (admin) Features | Description |
| Distinctive Ringtone | Characteristics of the bell. |
| Multilevel IVR | Variable voice navigation system (multi-level, multi-option) |
| PIN User | User permission restriction |
| Remote Extensions | The number of extension is unlimited and easy to expand. |
| Unlimited Extension | The number of extension is unlimited and easy to expand. |
| Ringing Group | Set up different user groups (e.g. Sales, marketing, accounting) |
| Music on Hold | Music is played automatically when the call is suspended. |
| Voice Mail to Email | Voicemail is sent to a User defined email address in .wav format |